Issue Classification

With Xperios, your customers can submit enquiries and questions through the My Support Tickets section of the Portal.

Here you can define different issue categories based on how that issue effects something. For example, you might consider how an issue would affect a pupil’s tuition. You can add these with the plus icon, edit them using the standard edit icon, and then save using the standard save icon.

Field reference

Every field on this screen, with the options each one accepts.