Waiting List

Your organisation's Waiting List is every pupil of yours who is waiting for tuition, or who has been offered a place and not yet answered. It is read-only: offers are made by teachers, and accepted by families.

Where to find it: Organisation Account > Waiting List

It appears only where your organisation has applications.

Three sections

Section
Waiting List	Waiting for a teacher to take them on
Pending Offers	Offered a place, waiting on the family
Declined Offers	The family turned it down, or it ran out of time

Declined does not always mean somebody said no. An offer left unanswered for long enough declines itself, so a pupil here may simply have been missed. That is the useful thing your organisation can do with this page: a nudge to the family about an offer they never opened.

What each row shows

Pupil, School Year, Status, Activity, Subject, Current Level, Course, Type of Lesson, Duration and Teacher.

Expanding a row adds two more things:

• Notes — what was said on the application.
• Debtor info — who would be paying.

Current Level and Duration are the ones to check

These are what the family asked for, and they are where a mismatch shows up before it becomes a problem: a beginner asking for an advanced slot, or a duration your timetable cannot fit. Spotting it here is much easier than unpicking it after an offer has gone out.

What you cannot do here

You cannot offer a place, reject an application or reassign a teacher — those belong to the teacher and the service. What you can do is make applications in the first place, and chase families about offers sitting in Pending.