Making an application

This is the applicant's journey: finding what to apply for, filling in the form, and what happens after you submit. It is the same wizard whether a parent applies for a child, an adult applies for themselves, or somebody applies on another person's behalf — only the steps you are shown differ.

Finding what to apply for

Two ways in:

• Through the catalogue. From Enrol you see what the service offers, grouped by type — tuition, events, groups, exams, auditions. Choose a type, then an item, and you can read its details before committing to anything.
• Through a link. A service can publish a link straight to one thing, so a school newsletter or a website can send you directly into that application.

For tuition you are also asked where. You can search venues by name or by town, and a venue may have a prospectus — what is taught there, at what times, in your own language where the service offers more than one.

Filling it in

The wizard decides which steps you need from what you are applying for, so you will not see all of these. In order:

Step	What it asks
Who pays	Who is responsible for the cost. For an event this can be an organisation, which you can create here if it is not already known
Group	Which group, where the thing you are booking has them
Delegates	Who is attending, for a booking covering several people
Applicant	The person who will take part: their details, their school, and the consent questions your service asks. What is asked differs for an adult and for a child
Medical	Medical information and any special access needs
Contacts	Emergency contacts
Course	The specifics: subject, pricing option, level, remission or subsidy, an instrument hire, and any evidence to upload
Checkout	What it costs, a discount code if you have one, and submit

Nothing is saved until you sign in

Everything you type before signing in is held in your browser only — the service cannot see it, and nothing is written to their records. That is deliberate, so an application you abandon leaves nothing behind.

It also means two things in practice. Closing the tab, or losing your connection, loses what you have typed. And when you sign in or create an account part-way through, your answers are carried over and the application is created at that point — you are not asked for them again.

Evidence

Where you are applying for a remission or a subsidy, the Course step asks for evidence, and you can upload it there. If you do not have it to hand, apply anyway: you can add it afterwards from My Activities rather than starting again.

Checkout

Checkout shows what the application will cost, with the pricing option you chose. You can enter a discount code here, and remove it again if it is not the one you meant.

Submit sends the application. Where there is something to pay now, you are taken into the payment; see online payments.

Coming back to it

An application you started but did not finish can be picked up again — you are returned to the step you had reached rather than to the beginning.

If you are told the payer's account is suspended, the application cannot go ahead until that is sorted out with the service. It is not something you can clear yourself.

What happens next

That depends on how your service works:

• With an offer process, your application joins a waiting list. When a place is free, the service or the teacher offers it to you, and you accept it from My Activities — paying then, in full or in part, depending on the service.
• With direct purchase, payment is asked for at the end of the application, and once it is made the pupil goes straight into the lessons.

Either way, what you have applied for and where it has got to is on My Activities.