Notifications

Notifications tell you when something has happened that you asked to hear about — a payment arrived, an offer was accepted, a scheduled report is ready, somebody replied to one of your issues.

They arrive two ways: as a pop-up while you are working, and as a list you can come back to.

The list

The Notifications menu opens on the notifications themselves — the last thirty days, newest first, with anything new since your last visit marked.

Where a notification is about something you can open — an issue, a scheduled report — it carries a link straight to it.

What you can be told about

Events fall into five categories: Finance, Admissions, Scheduling, System and Support.

Within those, the things Xperios can raise are:

Event	Raised when
Payment Received	A payment comes in
Application Completed	Somebody finishes an application
Offer Accepted	An offer is accepted
Offer Declined	An offer is turned down
Cancellation Requested	Somebody asks to cancel
Lesson Changed	A lesson moves or changes
Scheduled Report Ready	A scheduled report has run
Query Threshold Exceeded	A query alert has tripped
Issue Updated	An issue you are involved in has moved

Choosing what you get

The cog switches to the settings, which have three parts.

Subscriptions — which events you want to hear about. Subscribe to the ones that matter to your job and leave the rest; a notification you always ignore is worse than none.

Alerts about you — how you are told, and when.

Test — sends yourself a test notification, so you can confirm the whole path works before relying on it.

If notifications stop arriving

The settings show the connection state — connecting, connected, reconnecting, disconnected or failed to connect.

Pop-ups arrive over a live connection, so they need Fusion open in a browser tab. If it says anything other than connected, reload the page. The list itself is unaffected either way — nothing is lost, it simply arrives when you next look.