You can write off an invoice if the remaining balance is below the Write Off Limit set in the System Configuration menu. If the outstanding balance is above the Write Off Limit, the icon will not appear. To do this go to load the pupil or debtor contact card and go to the Activity tab. Select the activity followed by the Finance tab and click on the active invoice. Next click on the Post a Write Off icon

By clicking on the icon, the remaining balance will be removed for the selected debtor. All corresponding financial information will detail the Write Off having been completed through this function.