Here you can define different issue categories based on how that issue effects something. For example, you might consider how an issue would affect a pupil’s tuition. You can add, edit, or delete these records using the icons shown at the beginning of System Settings. The Issue Severity Importance is a scaled number which you can use to define the level of importance. How great a value must be to indicate a degree of severity is determined by you/ your organisations chosen scale.

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