Activity Cancel Reasons

Activity Cancel Reasons are used to gather information on cancellations of activities. These can be events, lessons, exams and auditions. If they are set up, when a parent/carer/pupil goes to cancel the activity through their online portal, they can choose from a number of dropdown choices. Cancel reasons are generally used for a one-off audition, event, exam or single lesson of tuition. Leave Reasons are used for cancellations of on-going services.

How to add an Activity Cancel Reason:

       Go to Settings à Activity Cancel Reasons (under Activity Section) and add a new record:

Fill in the reason you wish parents/carers/pupils to be able to choose:

Then save the record where it will appear in the list on the left-hand side of the screen: